UX Contract › Industries › 561422
NAICS 561422
Telemarketing Bureaus and Other Contact Centers: federal contracts
Who buys telemarketing bureaus and other contact centers from the federal government, who wins the work, and where. Contract obligations in fiscal year 2026 (Oct 1, 2025 to Sep 30, 2026), from USAspending.gov. Contract award types A to D (BPA calls, purchase orders, delivery orders and definitive contracts). Obligations can be negative when an agency takes money back. Data saved from USAspending.gov on Oct 23, 2026.
$806.9 million$806,910,608 in contract obligations
61contract awards with money in the year
10agencies buying (top 10 shown)
15states with work
Agencies buying
- 1. Department of Health and Human Services$702.6 million · 87.1%
- 2. Department of Veterans Affairs$29.8 million · 3.7%
- 3. Department of Defense$28.3 million · 3.5%
- 4. Department of the Treasury$24.4 million · 3.0%
- 5. Department of Energy$5.7 million · 0.7%
- 6. Department of Justice$5.3 million · 0.7%
- 7. General Services Administration$4.8 million · 0.6%
- 8. Department of Housing and Urban Development$4.0 million · 0.5%
- 9. Environmental Protection Agency$926,312 · 0.1%
- 10. Department of Commerce$908,197 · 0.1%
Top companies (recipients)
- 1. MAXIMUS FEDERAL SERVICES, INC.$682.0 million · 84.5%
- 2. BOWEN CONSULTING GROUP, INC., THE$29.7 million · 3.7%
- 3. KECH INC$18.4 million · 2.3%
- 4. FRED HUTCHINSON CANCER CENTER$9.5 million · 1.2%
- 5. STRATEGIC DATA SYSTEMS, INC.$7.9 million · 1.0%
- 6. LEIDOS, INC.$3.8 million · 0.5%
- 7. EDGEWATER FEDERAL SOLUTIONS, INC.$3.1 million · 0.4%
- 8. PECKHAM VOCATIONAL INDUSTRIES, INC.$2.9 million · 0.4%
- 9. CACI, INC. - FEDERAL$2.1 million · 0.3%
- 10. MALMAR LLC$1.8 million · 0.2%
Where the work is (states)
- 1. Virginia$697.2 million · 86.4%
- 2. Maryland$16.9 million · 2.1%
- 3. Kentucky$15.9 million · 2.0%
- 4. District Of Columbia$11.6 million · 1.4%
- 5. Washington$9.5 million · 1.2%
- 6. Tennessee$8.0 million · 1.0%
- 7. West Virginia$5.4 million · 0.7%
- 8. Maine$1.5 million · 0.2%
- 9. Texas$1.4 million · 0.2%
- 10. Alaska$908,197 · 0.1%
Largest awards in NAICS 561422
| Recipient | Amount | Agency | What | Dates | Award |
|---|---|---|---|---|---|
| MAXIMUS FEDERAL SERVICES, INC. VA | $3.31 billion $3,314,910,843 | Department of Health and Human Services Centers for Medicare and Medicaid Services | CONTACT CENTER OPERATIONS NAICS 561422 TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS | Aug 31, 2022 to Sep 10, 2027 | 75FCMC22C0038 ↗ |
| MAXIMUS FEDERAL SERVICES, INC. MD | $92.3 million $92,272,612 | Department of the Treasury Internal Revenue Service | BUILD, TEST, DELIVER AND MAINTAIN INTEGRATED INFORMATION SYSTEMS THAT SUPPORT MODERNIZED SYSTEMS FOR INTERNAL OPERATIONS AND ACCOUNTING SYSTEMS NAICS 561422 TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS | May 23, 2024 to May 22, 2029 | 2032H524F00296 ↗ |
| MAXIMUS FEDERAL SERVICES, INC. VA | $91.5 million $91,505,432 | Department of Health and Human Services Centers for Disease Control and Prevention | CDC INFO NAICS 561422 TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS | Sep 1, 2022 to Aug 31, 2027 | 75D30122F14285 ↗ |
| BOWEN CONSULTING GROUP, INC., THE VA | $57.0 million $56,958,992 | Department of Veterans Affairs | BRIDGE CONTRACT FOR CONTACT CENTER STAFFING SUPPORT NAICS 561422 TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS | Feb 6, 2025 to Feb 5, 2027 | 36C10X25C0002 ↗ |
| MAXIMUS FEDERAL SERVICES, INC. VA | $49.8 million $49,759,706 | Department of Homeland Security Federal Emergency Management Agency | OC3 CALL ORDER 15 NAICS 561422 TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS | Nov 8, 2024 to Nov 30, 2025 | 70FBTX25F00000026 ↗ |
| KECH INC KY | $37.0 million $37,019,045 | Department of Homeland Security Transportation Security Administration | TSA CONTACT CENTER (TCC) IS TO PROVIDE A WIDE RANGE OF AUTOMATED AND MANUAL CUSTOMER SUPPORT SERVICES TO RESPOND TO INQUIRIES ABOUT TSA PROGRAMS AND POLICIES. NAICS 561422 TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS | Apr 15, 2023 to Apr 14, 2027 | 70T01023F5600N001 ↗ |
| STRATEGIC DATA SYSTEMS, INC. TN | $28.4 million $28,415,631 | Department of Defense Department of the Navy | MYNAVY CAREER CENTER LABOR SUPPORT NAICS 561422 TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS | Dec 15, 2024 to Dec 14, 2025 | N0018925FZ083 ↗ |
| LEIDOS, INC. MD | $27.0 million $26,971,460 | Department of Defense Defense Health Agency | CALL CENTER SUPPORT SERVICES NAICS 561422 TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS | Sep 15, 2021 to Jan 14, 2026 | W81XWH21C0077 ↗ |
| STRATEGIC DATA SYSTEMS, INC. TN | $25.9 million $25,917,150 | Department of Defense Department of the Navy | LABOR - MYNAVY CAREER CENTER SUPPORT NAICS 561422 TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS | Dec 15, 2023 to Dec 14, 2024 | N0018924FZ100 ↗ |
| MAXIMUS FEDERAL SERVICES, INC. VA | $24.8 million $24,801,307 | Department of Homeland Security Federal Emergency Management Agency | CALL ORDER 13 AGAINST FEMAS BPA OUTSOURCED CONTACT CENTER CONTRACT IN SUPPORT OF FEMAS DECLARED DISASTER RESPONSE THROUGHOUT THE UNITED STATES. NAICS 561422 TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS | Jul 20, 2024 to Mar 16, 2025 | 70FBTX24F00000028 ↗ |